FAQ

When is opening day?

It all depends on when we get enough snow!

We normally open mid-late November, but we have opened as early as November 6 and as late as December 20. 

CAN I SKI/RIDE AS SOON AS THE MOUNTAIN OPENS?

Our guests get first dibs on skiing and riding especially while we are opening and don't have all the terrain available. You are welcome to start skiing/riding once you have completed both your Indoor and On-Snow Orientations!

When do I get my staff Pass?

Check out the Staff Passes page!

WHEN DO I GET MY UNIFORM?

Check out the Uniforms page!

WHEN IS MY ORIENTATION?

You signed up for orientation dates during registration. An automated email was sent to you which included your orientation dates. Please check your email.

HOW DO I CALL IN SICK?

Please give us as much notice as possible. Let the supervisor you’re working for know the day before. You can also email snowsupers@cypressmountain.com and include the program you’re working for in the subject.

Remember we can’t replace you the same day so if you think you might be getting sick, let us know the day before so we can arrange backup!