2019.20 Instructor Time Commitments

2018.19 Time Commitment Grid JPEG.PNG

Seasonal Time Commitment is November 23, 2019 – March 30, 2020.

Winter Holiday Availability (December 21 to January 5) is mandatory. You cannot miss a shift over the holiday period, only trade a shift.

Start Date is weather, terrain availability and snow dependent but is usually in late November.

Status changes (PT to FT & vice-versa) and changes to your committed days must be approved by a Manager.

Pre-Season Orientations. All instructors MUST attend one indoor & one On-Snow Orientation prior to commencing work.

o   November 16/17, 2019

o   November 23/24, 2019

o   November 30/Dec 1, 2019

GUARANTEED HOURS

Instructors are paid for teaching/working time with a minimum guarantee of hours.

  • Should the employee start work and decide not to accept a full schedule, no hours will be paid.

  • Should employee start work and be sent home due to uncontrollable circumstances (eg. Mountain closure) a minimum of 2 hours will be paid.

  • Should the employee arrive at work when they are not scheduled, no hours will be paid.

SHIFTS & HOURS

Shifts may be scheduled to start and end anywhere between 7:30am to 10:00pm.

Most shifts will be 8 hours, but some longer shifts, or split shifts may be required.

Full Time Instructors can expect to work between 30 and 40 hours per week during regular season depending on conditions and volume (see Working Conditions below) and part time hours at the start and end of the season.

November and April Snow School operations are usually limited to private lessons only which are paid at request rates, but there is no guarantee of hours during these months. 

ABSENTEEISM, TARDINESS & SICK DAYS

Absenteeism without notification 36 hours in advance will result in a written warning. The second offense will result in termination of employment.

A maximum of 3 sick days are allowed each season. You must give a minimum of 36 hours’ notice if you may miss a shift due to illness or extenuating circumstances. Notice given within 36 hours is considered absenteeism.

Tardiness will result in a written warning. The second offense will result in termination of employment.

SHIFT & STATUS CHANGES

  • All shift changes require you to find replacements for your shifts.

  • If you know you will miss a shift it is your responsibility to notify the scheduler in writing with at least 2 weeks’ notice.

  • If you know you will miss a shift it is your responsibility to notify the scheduler in writing with at least 2 weeks’ notice.

TIME OFF REQUESTS

Time off requests can be made only for time away during the following periods:

o   Start to December 20, 2019

o   March 2, 2020 – March 13, 2020

You may be required to find a replacement for any missed shifts, even if it is approved. To request time off complete the Time Off Request Form.

Requests must be made at least one month in advance.

SENIORITY SYSTEM

Hours are allocated through scheduling efforts as well as lesson assignments on-snow by the following factors (in no particular order).

  • Position (Supervisor, Trainers, Team Leaders, Instructors etc.)

  • Status ( Full time first, PT + second, PT third)

  • Length of service at Cypress

  • Certifications & experience

  • Performance (Private requests, initiative, enthusiasm, positive guest comments etc.)

WORKING CONDITIONS

Cypress staffing requirements for the 2019.20 winter operations are contingent on many factors including snow conditions and ticket sales. If you accept employment with Cypress, you must understand that your working days and hours may fluctuate depending on our needs, and you may be subject to temporary layoffs or the termination of your employment without notice. Your employment term is seasonal in nature, and is only valid for the 2018.19 winter season or a shorter period as determined by Cypress Management.

Probationary Period:

The first ninety days as an employee of Cypress Mountain will be a probationary period during which your performance in the duties and responsibilities of your position will be evaluated. During this period your employment may be terminated without notice or payment in lieu of notice for general unsuitability for the position, failure to perform duties as described in your job description or breach of company policies or procedures as set out in the Cypress Employee Handbook or Department Manuals.